• All boxes FREE SHIPPING within the US (we ship internationally too!)

Terms and Conditions

Shipping – Domestic

We ship via USPS Priority Mail within the US.

An order typically arrives 3 to 5 business days after it is placed.

Of those 3 to 5 business days, preparing and packaging the order for shipping happens in the first 1 to 2 business days, while shipping typically takes 1 to 3 business days, though USPS does not guarantee delivery dates and times and shipping can depend greatly on location (e.g., shipments to Anchorage happen as soon as overnight, while rural communities on the U.S. east coast can take 3 or more days).

Once your order is scheduled for shipping (1 to 2 days after the order), you will receive an email from us with a tracking number, which will provide more detailed information regarding estimated delivery.

Should you need any of our items sooner, we’re happy to research and provide overnight or two-day air shipping services. Email us and we’ll research expedited shipping options and rates.

Shipping – International

We ship via USPS First-Class Package International Service.

An order typically arrives in 9 to 23 days days after it is placed.

Of those 9 to 23 days, preparing and packaging the order for shipping happens in the first 1 to 2 business days, while USPS states shipping typically takes 7 to 21 days, although USPS does not guarantee delivery dates and times and they can depend greatly on country, location and customs.

At this time, only our designated International products (e.g., International Variety Box) are able to be shipped internationally and for only to those countries listed on the product page. Want it to go to a different country?  Email us and we’ll do everything we can to make it happen, though in some countries, customs rules are highly restrictive.

We have specifically designed our International products to be customs and duty fee and tax friendly. However, in some instances, customs taxes can be assessed on delivery. If that occurs, please contact us and we’ll do everything we can to rectify.

Once your order is scheduled for shipping (1 to 2 days after the order), you will receive an email from us with a tracking number, which will provide more detailed information regarding estimated delivery.

Should you need any of our items sooner, we’re happy to research and provide a faster shipping service.  Email us so we can send specific information regarding expedited shipping options and rates.

Pick Your Arrival Date

We offer a pick your arrival date option at checkout. To use, in the field where indicated on the cart page, type in the date you wish your order to arrive, and we will do our very best to estimate and ship the order so it arrives close to your selected arrival date (e.g., we’ll ship it 3-5 business days prior to the date you indicate); however, unfortunately we are not able to guarantee delivery dates.

Privacy

We dislike spam and fraud as much as you. All information provided to us is confidential: nothing is sold, rented, or shared. We confirm orders by email and might contact you regarding your order by the information you provide (email, phone, and/or mailing address). We might periodically send a little note about new products or events, however you’ll always have the option to opt out of any communication from us by sending us an email.

Returns

We want you to be super happy with your purchase from our website retail store. In the event that your order from our store does not meet your expectations, email us at info@alaskaartisanal.com within seven days of receipt noting the issue or reason for return. Ship us back the item(s) and we’ll issue your refund within five business days of receipt.

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  • Locally made smoked salmon strips are the best kind of snack when driving the AlCan. We couldn't choose between black pepper and honey, so instead we ate both. :)
  • Dad deserves the best. Treat him right this Father's Day with a gift box from Alaska Artisanal. Packed with both sweet and savory goods, Dad will have his pick of some of the finest locally made snacks around. Order online: alaskaartisanal.com.

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